problems syncing

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problems syncing

Postby johanpoan on Tue Feb 22, 2011 5:14 am

Hi,

Working in large unity system on Media composer 5.0.3, windows XP. Tried pluraleyes a couple of months ago when it still was a Beta, but it didn't work proporly.

Now I tried again. Striped seq with no effects, exporting AFF with correct settings but when I sync in pluraleyes the process stops after a while with tha following>

Exception occurred. Error code 90060001 (SND_RESAMPLE_ERROR).
Can't find anything on the web..

Read that...
t doesn't work when the media is stored on an Avid Unity system
in Mac OS X but nothing about that for windows.

If anyone can help me solving this problems or have any ideas it would be very nice!

regards
Johan
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Re: problems syncing

Postby admin on Fri Feb 25, 2011 2:45 pm

Send us the project and log files as described here and we'll investigate. Please copy or link to this forum post so we know what it's about.

Bruce
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Re: problems syncing

Postby anthonycox85 on Mon May 21, 2012 5:34 pm

I am getting the same problem.

Exception occurred. Error code 90060001 (SND_RESAMPLE_ERROR).

Failed to resample input files for output '\\UNITY\INGEST_1\avid mediafiles\mxf\xw8200avid.1\pluraleyes_synctemp\c0001.a14fa4b7f7_extracted.20316.rs.wav

I am running Avid MC 5.5 with a Unity on Windows XP. What is the root cause of this issue? I exported the AAF to my local desktop rather than the unity but obviously all media is stored on the unity drives.
anthonycox85
 
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Re: problems syncing

Postby anthonycox85 on Mon May 21, 2012 7:33 pm

anthonycox85 wrote:I am getting the same problem.

Exception occurred. Error code 90060001 (SND_RESAMPLE_ERROR).

Failed to resample input files for output '\\UNITY\INGEST_1\avid mediafiles\mxf\xw8200avid.1\pluraleyes_synctemp\c0001.a14fa4b7f7_extracted.20316.rs.wav

I am running Avid MC 5.5 with a Unity on Windows XP. What is the root cause of this issue? I exported the AAF to my local desktop rather than the unity but obviously all media is stored on the unity drives.




****UPDATE*****

After contacting support and fiddling around the problem seemed to be I hadn't point PluralEyes into a directory to save the temporary files. By clicking "Options" I pointed it to a local directory and it seems to be working fine.
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