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Error code 90020010 (AAF_HANDLE_SOURCECLIP_FAILED)

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Error code 90020010 (AAF_HANDLE_SOURCECLIP_FAILED)

Postby blake on Mon Dec 19, 2011 2:41 pm

Hi All,

Getting this error code after importing AAF into PluralEyes for MC..

"Exception occurred. Error code 90020010 (AAF_HANDLE_SOURCECLIP_FAILED)."

I export the AAF from Avid choosing "Link to"options for both Video and Audio.

System specs are Imac 2.8Ghz i5 4 GB RAM OSX 10.6.8 Avid 5.5.3 Pluraleyes 1.0.9

cant find the error code anywhere else. Any ideas on what it could be?

Thanks
blake
 
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Joined: Mon Dec 19, 2011 12:45 am
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Re: Error code 90020010 (AAF_HANDLE_SOURCECLIP_FAILED)

Postby admin on Tue Dec 20, 2011 9:22 am

Please send us the project and log files as described here and we'll investigate. Also include a link to this forum message so we know what it's about.

Bruce
admin
Site Admin
 
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